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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ana

October 30, 2024

5  out of  5
rating by Ana
"Great service , Willy is super helpful. Been at Statefarm since I was 18 years old Ryan and Willy are very helpful, very patient , understanding overall great customer service would highly recommend them."
We responded:
"Thank you so much for your kind words and for being a loyal State Farm client since the beginning! We're thrilled to hear that Willy and I have been able to support you with the understanding, patience, and service you deserve. Our team takes pride in providing the best possible experience for every client, and it’s wonderful to know that our efforts make a difference. We truly appreciate your recommendation and look forward to continuing to be here for you whenever you need us! "
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Christian Mendoza

October 28, 2024

5  out of  5
rating by Christian Mendoza
"This agency is not like any agency we’ve been with. They are very helpful, actually respond unlike the previous agency we had, and they will guide you every step of the way. I recently got in an accident ( my first ever). Did not really know the process of how things work. Willie was very helpful and gives me updates regarding my claim. He explains things very clearly and easy to understand. Thank you!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear about your positive experience with our team, especially during such a challenging time. Our goal is to provide exceptional support and clear communication regarding your auto insurance needs, and it's wonderful to know that Willy was able to guide you through the claims process effectively. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help!"
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Laritza Perez

October 17, 2024

5  out of  5
rating by Laritza Perez
"Great service, everything was smoothly! Thank you"
We responded:
"Thanks Laritza for the kind review. We are so happy that we were able to help. "
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Josh Lederach

October 8, 2024

5  out of  5
rating by Josh Lederach
"Olivia was very helpful and immediately responded to and helped remedy an issue I was having! Thanks!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Olivia was able to assist you promptly and resolve the issue. We always strive to provide the best service possible, and your feedback reassures us that we’re on the right track. If you ever need anything else, don’t hesitate to reach out. We’re always here to help!"
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Phil Clark

September 27, 2024

4  out of  5
rating by Phil Clark
"Yesterday, State Farm arranged for a tow of my truck. Willie my agent arranged for the tow however with today's technology guiding the tow truck to me is done with my phone. Willie again helped us with the software and the driver's language and the gated community with google software which did not work. The truck was loaded on time; everyone was happy, State Farm thank you, especially agent Willie. Phil Clark"
We responded:
"Thanks Phil for the nice comments about Willy! We love having him here and is an integral part of the office. "
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Jacqueline Mendoza

September 11, 2024

5  out of  5
rating by Jacqueline Mendoza
"If you want an agency that will actually respond to your requests & has your best interests at heart. You have finally found the right place. My old carrier agency would never respond to calls or requests for policy reviews to save money. Given everything going on with Homeowners rates in California, I wasn’t surprised they weren’t able to write mine. But, they still set me up with policies for our 3 cars and even bundled in a life policy for my partner so we could get the best discounts and value for our plan. AND… what I really really liked about this office, is that you when you call you can actually speak to an agent who knows what they’re talking about! Shoutout to Willy! He’s has super helpful."
We responded:
"Thank you so much for taking the time to share your experience with us! We're thrilled to hear that we were able to meet your expectations and provide the support and solutions you needed, especially with everything going on in the insurance market right now. It’s great to know that Willy and our team were able to assist with your car policies and set up a life policy for your partner to get you the best value. We always strive to offer personalized service, and it’s wonderful to hear you appreciated being able to speak with someone who understands your needs. We’re here for you whenever you need us, and we truly appreciate your trust in our agency. "
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Lizette

September 6, 2024

5  out of  5
rating by Lizette
"Great Experience and Excellent Customer Service. Olivia you’re a great person. Thank you, highly recommended. 10 Stars⭐️"
We responded:
"Lizette - We love Olivia too. I wish Google had a 10 star option too."
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tlacoyo Castro

September 5, 2024

5  out of  5
rating by tlacoyo Castro
"muy buen servicio. muy amable la persona que me antendio..recomendable sin duda esperemos todo siga de la mejor manera..y quedo totalmente agradecido por su ayuda..."
We responded:
"Muchas gracias por tomarte el tiempo en dejarnos tu comentario, siempre es un honor servir a nuestros clientes."
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Anamaria Acosta

September 4, 2024

5  out of  5
rating by Anamaria Acosta
"Pues me siento muy satisfecha con esta compañía y con el personal ellos siempre me atienden muy bien gracias"
We responded:
"Siempre es un placer trabajar con ustedes y para ustudes. Muchas gracias por la confianza."
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Jose Fernandez

September 3, 2024

5  out of  5
rating by Jose Fernandez
"Best insurance agent ever - highly recommended to everyone"
We responded:
"Thanks Jose! We love taking care of you and your family. It has been our pleasure. "
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Ryan Chard Smith

September 3, 2024

5  out of  5
rating by Ryan Chard Smith
"I've been working with Ryan for years now. His help--and that of his staff--has been wonderful and timely and has truly helped my small business run efficiently. I couldn't recommend them enough."
We responded:
"We love helping you and your small business grow! Thank you for taking the time to review us. It means the world to us. "
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Giselle “Mavi” A.

September 3, 2024

5  out of  5
rating by Giselle “Mavi” A.
"Excelent service highly recommended"
We responded:
"Thanks Mavi! We can't thank you enough for the 5 ⭐'s"
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Blaze R.

August 20, 2024

5  out of  5
rating by Blaze R.
"I have been with Ryan now for many years as my insurancer and am so I incredibly sad to have to cancel my policy. Never before have I been to an insurance office where they are so kind, communicative, professional, and fast. Over the years I spoke with Ryan directly, Carlos, and most recently have had an amazing experience with Willy. Every experience with them is absolutely incredible they offer the best customer service and are always extremely efficient and save me the most money possible. This team has seen me through multiple moves, big life changes, and through multiple cars. I would highly recommend them to anyone who is looking for insurance in the Monterey County area! I have to cancel due to reasons beyond their control, and wish I didn't . This team truly will always go to bat for you to Ryan and his team I appreciate you all so much!"
We responded:
"Blaze your words truly mean the world to me. Thanks for being an amazing person. "
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Jeremiah

January 30, 2024

1  out of  5
rating by Jeremiah
"Horrible service go to any other State Farm but don’t DEAL WITH THIS GUY at this location. You will end up finding out you were covered in certain aspects and not all and have a Giant Tab to figure out yourself. YOUR FAIR WARNING"
We responded:
"Jeremiah, thank you for your feedback. I would be happy to discuss the issue again with you on the phone. The policy coverage was issued in 2022. However, you moved to Arizona and didn't make us aware of your move. The coverage was outlined on the policy documents mailed to you. Please call my office to discuss further. Jeremiah, I will reiterate what I wrote above. I would love to resolve your complaints, but you continue to not provide us with all your information needed. For example, what your address is in Arizona. Please call the office so we can help get your account updated. "
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Bonnie Barcinas

December 22, 2023

5  out of  5
rating by Bonnie Barcinas
"Ryan is terrific and personable! He is very responsive and provides options with detailed information. He is the agent that cares and wants to ensure you understand before making decisions. Thank you Ryan for taking care of our family and finding us the right policies for our vehicles and homeowners insurance."
We responded:
"Bonnie thank you for the glowing review. It is our pleasure to assist you and your family with all your insurance needs. "
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Va

November 24, 2023

5  out of  5
rating by Va
"Super friendly staff and very knowledgeable, really take their time explaining everything to you, glad I picked this office! 😁"
We responded:
"Thank you so much for the kind words! We are so happy to have you as a client and look forward to working with you more in the future. "
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Brian Schmidt

October 2, 2023

5  out of  5
rating by Brian Schmidt
"Ryan has been extremely helpful with our home insurance policy and gave us great advice on how to get insurance for our vacation cabin."
We responded:
"Brian it has been our pleasure assisting you and your family with your insurance needs! Thank you for taking the time to leave a 5 star review! "
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Thalia Renteria

August 24, 2023

5  out of  5
rating by Thalia Renteria
"Coming to the Seaside State Farm agency I was not expecting much, for I have had my fair share of bad past experiences with other insurance agencies. I can honestly say my experience with the Seaside State Farm agency was so much more and went beyond my expectations. First of their staff is very professional, helpful and welcoming. I got the honor to be assisted till this day by Alfonso. I am super thankful for him and the passion he puts into his work. He’s amazing and very professional. He took his time to hear out my needs, answering all my questions and concerns with no rush or hurry. He made sure he was providing the right policy that I personally needed, and can say up to this day I’m very happy and content with. I Definitely recommend family, friends, and all who is looking for the right insurance agency that will provide the right policy for you that has very helpful staff like Alfonso!"
We responded:
"Thalia, it means the world to us that you would say such nice things about our office. We couldn't agree more about Alfonso! Thank you."
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Aurelio Palomares

June 23, 2023

5  out of  5
rating by Aurelio Palomares
"Good insurance."
We responded:
"Thank you so much for allowing us to handle your insurance needs. It has been a pleasure to be your agent. "
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Dr. Karen Hassan

May 1, 2023

5  out of  5
rating by Dr. Karen Hassan
"Ryan Travaille has assisted our family for the last seven years. He is so knowledgable, helpful and generous with his time. He cares and it shows. I cannot recommend him enough!"
We responded:
"Karen thank you so much for taking the time to leave a review. It has been an honor to help you and your family. "
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J ALFONSO AVINA

July 1, 2022

5  out of  5
rating by J ALFONSO AVINA
"As longtime, satisfied customers of State Farm, we’ve valued the sound advice and guidance provided by Ryan and his staff over the years. They are knowledgeable, caring professionals who take the time to get to know you and understand your situation regarding insurance needs. No pressure, just good information for decision making."
We responded:
"Mr. Avina thank you for a thoughtful review. We work hard to take care of all of your insurance needs."
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Stephanie Jimenez

June 30, 2022

5  out of  5
rating by Stephanie Jimenez
"Great service all the time !"
We responded:
"Thank you for all those stars! We love helping our neighbors with their insurance needs."
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Jicela Anaya

June 30, 2022

5  out of  5
rating by Jicela Anaya
"Great service:)"
We responded:
"Thank you Jicela for allowing us to help you with your auto insurance!"
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Tyson Tone Pickups

November 4, 2021

5  out of  5
rating by Tyson Tone Pickups
"Ryan and his staff are amazing. We have auto and homeowners insurance with them for over 10 years. Extremely knowledgeable and helpful, Ryan always goes above and beyond."
We responded:
"Thank you Bob for being such great clients! It is an honor to be your agent."
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Rosario Cornejo

September 28, 2021

5  out of  5
rating by Rosario Cornejo
"Thank you so much to Carlos Velazquez! Because of him I switched my triple aaa to State Farm and it's been the best decision I could've made. He's helped me a lot, he's patient and knows how to communicate well. I'm also talking to people into switching to State Farm because of how good the insurance is. And for that I give it 5 stars."
We responded:
"Rosario thank you for a wonderful review...I am so glad Carlos was able to help you with your insurance. We look forward to working with you for a long time!"